Although both the appartment and location were fantastic, the most basic and surprising omission was a room safe. We had to carry all our valuables with us at all times.
When we arrived at the Pearls, a security guard took us to our appartment which was great, but we later found out that we couldn't find our way around the complex and especially couldn't find our way out to the street or beach. The beach elevatator had apparently been out of order for a month - surely it should have been repaired more promptly than that? Having to access the apartments via the carpark and having to use the carport doors to get in and out is bizarre, confusing (as there are no signs) and feels unsafe. We had to return to the security gate to get directions around the complex. Although the complex is protected, it did not feel safe in the carparks, which is a potential problem for female visitors.
Having said all of that, we had a great time and would certainly recommend it to others, but would feel obliged to point out the issues raised above.
Simon Noble (uk)
November 2010