We arrived late, 7pm. staff booked us in and then told us that the restaurant was closing at 8pm.As we had booked 2 x 2 person chalets this was not a problem, except that we had been given 2 x 2 person flats. when I explained the error, the attitude was ' Tough, accommodation direct have got it wrong, sort it with them'. After suggesting that they pay not only for all of our meals, and the food we had in the car, it took reception staff an hour to give us a 4 person self catering chalet. After this the view was fantastic, the other staff were more than helpful. BEWARE nightly game reserve fee is 40 rand per person per night, bit of a shock!!
Mr P Peters (British)