Our stay at Cape Vidal was great but there was a huge mix up with our booking. I had booked 2 chalets, each with a separate reference number, and separate payments were made for each chalet. However, when we arrived at Vidal on 27 March, only one chalet had been allocated to us. The office staff seemed completely disinterested and incapable of dealing with the problem , and I feel we would have had to cancel our holiday and go home had it not been for Leo, the camp manager. He managed to sort things out and allocated us a chalet that was still under renovation.
In future it might be a good idea to make sure that a chalet has been allocated to each reference number.
Otherwise we had a good holiday.
Roland Schruer
April 2010